PAZ RODRIGUEZ KNIT SET ESTELA BLUE/PINK
Online Return Policy
It is a priority to please our customers, but due to limited stock and the high demand for items, our return policy is restricted to the following:
Items can be returned to Baby Elaine for a refund, if the following 3 conditions are met:
1. A return must be requested, through email, firstname.lastname@example.org, in the following time frame, from the day of delivery to another 2 days after delivery. Please track your package to know when your package was delivered.
2. Returns must be back in store within 7 days of delivery.
Returns need to be sent back to
95A Route 59
Monsey NY 10952
At request, we can offer a return label for a cost of $5.
3. Only full price items can be returned for refund.
After a return is requested through email, we will give a Return Authorization Number (RA#) which needs to be written on the outside of the package.
When a whole order is being returned, or the amount kept from the order is less than $50, we deduct $3.95 from the return.
Orders which are returned within 7 days without a return authorization in the correct time frame, the customer will receive a store credit. Store credit can only be used on full priced items.
If orders are received back outside the 7 day time frame, Baby Elaine has the right to refuse the acceptance of the package.
**Online orders shipped to Monsey NY area can only be returned for a store credit or can be refunded with a $10 restocking fee.
Sale items up to and not including 50% off can be returned for a store credit, if the return is done in the time frame stipulated in paragraphs 1. and 2. Store credit cannot be used at at further discount.
Sale items at a discount of 50% and more are Final Sale.
PEPE is only returnable for store credit. We take no responsibility for damaged Pepe slippers or shoes once they have been worn.
Flora Henri is Final Sale
KNOT Headbands are Final Sale
IN STORE RETURN POLICY:
Items purchased instore can be returned the same day for a full refund.
Items can be returned 2 days after purchase, only for a store credit.
At Baby Elaine we offer FREE SHIPPING, in the US & CANADA on all order over $48
We use USPS as our shipper.
We also offer Fedex shipping, prices depend on service, which can be seen at checkout.
Orders $199+ are eligible for Free Regular Mail Shipping.
Orders $249+ are eligible for Free 2-Day Shipping.
Customers are responsible for all customs/duties incurred in the receiving countries.